Video Transcript

Hello from Trade Insight AI. Let's learn about product descriptions. Each product in your list has a description that TIA uses to classify your product.

The great part is the format of your product description doesn't matter. Paragraph, JSON, raw CSV, list—whatever format you use, just paste it in and TIA will understand.

TIA even understands certain acronyms, but if your acronyms are proprietary to your organization, you may need to write out the full words.

Your product descriptions can reach up to 3,000 characters in length, and we're likely to increase that over time. After you receive a classification rationale for a product description, you can edit the description.

In this case, let's specify that our hat is for babies and request another classification. A new item in that product's classification history is created, preserving the old description and classification for your records.

But what happens when we leave out relevant information? As compliance professionals, we know that the more detail we have in the product description, the greater the chance the item is classified correctly.

But sometimes we just don't know what information is relevant before we do the work. To those who have never classified, this can seem backwards—but it's a challenge we face every day.

So when TIA receives a product description that lacks key information to perform a complete classification, it will make assumptions, and it will call those out throughout the classification process—particularly at the end in the Assumptions section.

When you read the rationale, look for areas where TIA made assumptions, update your product description with the correct information, and resubmit to TIA if necessary.

We wanted this information workflow to feel familiar to compliance professionals around the world, and we hope you enjoy it.